How does billing work for a building using heat interface units?
Here at Heatlink, we have made bill-paying a whole lot easier for our clients and yours, due to our very own meter reading technology. This is designed to automatically read your residents’ meters, whilst simultaneously storing data and saving time and money.
This process enables us to create appropriate tariffs for every individual tenant, which gives everyone fair and affordable bills that can be paid using a variety of methods. These include card payments, cash transfer, cheque, BACS and online banking, which will all be paid into your project’s bank account. This variety provides your customers with payment flexibility, which will make sure that your customers are paying the billed amount on time.
In order to monitor billing payments, we provide statements to you and your consumers, whilst also sending out payment reminder letters to your occupants. This way you can focus on your business, whilst we handle any outstanding debts.
Do heat interface units need servicing?
HIUs require scheduled upkeep in order to operate on a long-term basis. Here at Heatlink, we offer our clients a professional maintenance service on an annual basis, which is designed to monitor your heat interface unit, whilst preventing it from breaking down.
Regular servicing by our qualified engineers will ensure that your HIU is working as efficiently as possible, which will reduce the number of complaints made by your customers and will provide them with an overall better service.