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How can I pay my bill?

Use our Payment Portal

Taconova UK has its own customer zone where you can log onto your payment portal to see your account status, print invoices and pay bills. In order to use this facility you will need to registered first. In order to register you will need to complete a registration form. Please contact adminuk@taconova.com and request access to your payment portal.

Standing Order

A standing order mandate can be set up if you have an online banking facility. Our bank details are printed on the bottom of all invoices. If, however, you do not have access to online banking please email adminuk@taconova.com and ask for a standing order form to be emailed to you. This would need completing and sending to YOUR bank

Bank Transfer

Our banking details can be found on the bottom of your bill. Please use your unique account number as a payment reference.

By Card

Please contact us on 0114 231 3700 to make a payment over the phone.

By Post

You can write a cheque to Taconova UK Limited. Please ensure that you write your account number on the back of the cheque and include details of what you are paying or a copy of your statement and post to our address, which can be found on the bill.

Related questions:
How much do I pay for my heating?“.
Understanding unit charges & standing charges“.


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Contact Information

Taconova UK Ltd 
2a Baxter Rd
Sheffield, S6 1JF
Phone: 0114-231-3700