I Want To Make A Complaint Please contact the office either by phone or email and our client liaison assistants will hopefully resolve your issue upon first contact. If this cannot be fully resolved to your satisfaction, this will be escalated to the appropriate manager. All formal complaints…
I’d like to change supplier. I don’t want to be with Taconova UK We are not an energy supplier. We are a metering, billing and payments collections company for residents who are connected to a heat network. The bulk energy supply at your development is arranged by your…
Understanding unit charges & standing charges Tips for heating Turn your heating off or set your programmer If you’re out for the day, turn the heating off so that you’re not keeping an empty home warm. Likewise, during the night when you’re wrapped up in bed, you probably…